How To Repair Cracked Sims 4

The Sims 4 Help & Troubleshooting

Fixing Cleaved Games when It Won't Start & Backup/Restore Saves

Clearing your enshroud can foreclose gameplay issues and help when the Sims 4 game won't start.

Sometimes things go wrong with a enshroud file, particularly after a new patch is released for The Sims 4. Cleaning upwards the cache files can improve operation and let the game to beginning when information technology will not otherwise work. It'due south a skilful idea to do this once in a while in order to ensure stability, considering while the Sims four is a rather stable game, things sometimes go wrong and many bug nosotros can't place. Deleting enshroud files is one way to set a lot of problems.

Immigration The Sims 4 Cache

The Sims 4'due south game enshroud is located at Documents/Electronic Arts/The Sims four/ on both PC and Mac.

1. Delete the localthumbscache.package file in this directory. This helps to "fix" some gameplay bugs.

2. Become inside the enshroud binder and delete all files that stop in .cache, but do non delete the actual directory.

The .jpg files as well as the .dat that you find in the cache folder are condom to delete. These come from viewing households/lots from the gallery. If you play with the Online Access Feature turned off, or play offline, yous may non have annihilation in this folder.

iii. Get back, then to the cachestr folder. Delete all files here, but again practise non delete the actual directory.

* It'due south okay to delete the spotlight.package file.

4. The onlinethumbnailcache folder is safe to delete IF it is present.

If you play in offline manner, you lot may not see this binder. However, if you forget to turn off Wifi earlier starting the game, you will encounter the folder. Same if y'all take the Online Access Feature turned off or play offline.

If you lot have an older Sims 4 folder that nonetheless has the cachewebkit file and lotcachedata folder you can delete them. They're no longer needed.

If Information technology Nonetheless Won't Work Check Crinrict's Web log for info on Clearing Origin Cache and follow her instructions advisedly.

Other Fixes: Restoring Saves and Factory Resets

How To'south

When deleting game cache files don't quite help the game start correctly or you need help managing your save games (backup/restore), attempt these troubleshooting steps located on our Forum.

• How to Backup Save Games: hither
• How to Save Installation Files here
• How to Restore a Saved Game hither
• How to Find Missing Saved Games here
• How to Move Saved Games for Backkup here
• How to Restore Missing Load Game from the Main Menu here
• How to do a Factory Reset (start from clean install) here
• How to Start a New Game without a factory reset: here

Stopping and Repairing The Sims iv via Origin

Using Task Managing director to Exit the Game and Origin When They won't Close
Printing Ctrl-Alt-Delete keys all together to starting time the Task Manager. Look under the Processes tab and look for a process called TS4.exe, right-click on information technology and select Stop Chore. Do the same for Origin. Await for a Process called Origin, correct-click information technology and select End Job. Then close out of Task Managing director. -- This will ensure that both the game and Origin aren't running. At present see if you can patch and/or run the game?

Repairing the Sims 4 Install via Origin

Sometimes gameplay bugs can exist stock-still by repairing the game. Open up Origin, Click on the Game Library tab and then Right-click Sims iv > Repair Game.

I hope this helps you lot get the game started. If you had a problem and found the solution, share it with others in our comments below. We cannot offer technical assist in the comments hither but you tin Visit our Technical Help Board on the Forum in social club to view more helpful documents or submit your own question. We have kind, helpful folks who tin can probably assist y'all or point you toward answers. Registration on our Forum is instant and does not crave email validation.

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